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Privacy Policy

“F5 Escapes” is a brand of Zingara Solutions Pvt Ltd.

The “Privacy Policy” sets forth our policies regarding the collection, use and protection of the personal information of those using F5escapes.com. “Personal information” refers to information related to users including but not limited to as name, address, telephone number, e-mail address, family background and credit card number.

We expect you to review our Privacy Policy prior to your transactions with us. We would like to assure you that Zingara Solutions Pvt Ltd. does not rent or sell personal information of our users to any third party.

Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy. Any change made to our Privacy Policy would be reflected on our website.

While browsing our site, you are not required to provide any personal information unless and until you choose to make use of our services or register with our website for periodic newsletters and allied services. Additionally, we might collect information from our users through their various interactions with us through electronic mails etc.

Zingara Solutions Pvt Ltd. reserves the right to capture the tour on video, photo etc. These may be used for online and offline promotion. Zingara Solutions Pvt Ltd. promises to use the aforementioned in good faith.

MAKING A PURCHASE

In order to make use of our services through our site or otherwise, you must provide us with certain personal information such as your name, payment instrument details such as your credit card number and expiration date, credit card billing address, telephone number, e-mail address and the name or names of the person(s) travelling. We may also ask you for other personal information, such as your frequent traveler numbers. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction’s status.

If you are making a reservation for one or more travelers other than yourself, would assume that that the travelers have consented to your representation and to the disclosure of their personal information represent.

MEMBER REGISTRATION

If you choose to become a registered member of F5escapes.com, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

  • Personal identification,
  • To complete travel, accommodation and other reservations
  • To allow us to contact you for customer service purposes, if necessary
  • To customize the content of our site to strive to meet your specific needs; and/or
  • To make product or other improvements to our site. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site. As a Zingara Solutions Pvt Ltd. member you will also occasionally receive updates from us about fare sales in your area, special offers, new Zingara Solutions Pvt Ltd. services etc.
AUTOMATIC LOGGING OF SESSION DATA

We automatically log generic information about your computer’s connection to the Internet, which we call “session data”, that is anonymous and not linked to any personal information. Session data consists of data such as IP address, operating system and type of browser software being used and the activities conducted by the user while on F5escapes.com. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site re staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems.

COOKIES

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. First and foremost, you can rest assured that your personal information gathered or stored in the cookies placed by the F5escapes.com and shall not be shared with any third party.

Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site. Zingara Solutions Pvt Ltd. uses cookies to personalize your experience on the F5escapes.com, and with respect to advertisements. As to the former, these types of cookies allow you to log in without having to type your log – in name each time.

We may also use such cookies to display advertisements to you while you are on F5escapes.com or to send you periodic mails regarding our services.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no Personal Information is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third – party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel – related goods and services that you may be interested in.

The third party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No Personal Information is collected during this process. The information is anonymous, and does not link online actions to an identifiable person.

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Zingara Solutions Pvt Ltd. supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Zingara Solutions Pvt Ltd. cookies may disable certain features on the F5escapes.com and may make it impossible to purchase or use certain services available on the F5escapes.com.

SHARING OF PERSONAL INFORMATION

When you reserve or purchase travel services through Zingara Solutions Pvt Ltd., we must provide certain of your personal information to the airline, hotel, car – rental agency, travel agency or other involved third party to enable the successful fulfillment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties.

We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the F5escapes.com. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, Zingara Solutions Pvt Ltd. will hire a third party to act on our behalf for projects such as market research surveys and contest – entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

SAFEGUARDS

All payments made through F5escapes.com is SSL secured. This means all personal information you provide to Zingara Solutions Pvt Ltd. is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the F5escapes.com

F5escapes.com contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Zingara Solutions Pvt Ltd. has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your F5escapes.com membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

In addition to the circumstances described above, Zingara Solutions Pvt Ltd. may disclose the F5escapes.com member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Zingara Solutions Pvt Ltd. or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Zingara Solutions Pvt Ltd. or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

 

‘F5 Escapes’ is a Bangalore-based, experiential travel company, with a focus on crafting and executing all-women travel experiences in India. The premise of F5 is an ambitious dream –  to put India on the global travel map as a preferred destination for women.  Come, join us, as we work towards redefining the way women travel India.

We all need regular breaks, be it a day’s off from our daily chores, life’s chaos, the work stress, the urban traffic or a relationship crisis. Be it anything, what matters is the break that you need. How often is that idea put into action? Well, we don’t blame you for the inaction. We have been there, done that and hence the idea of F5 Escapes. Let us help you travel. Sustainably, responsibly, safely.