Last Updated: 01-Feb-2026
1. Introduction
This Cookie Policy explains how Zingara Solutions Private Limited, operating under the brand name F5 Escapes (“we”, “us”, or “our”), uses cookies and similar technologies on our websites – https://f5escapes.com, https://f5escapes.in, https://f5escapes.co.in and associated subdomains such as blog.f5escapes.com and tours.f5escapes.com (collectively, the “Website”).
This Policy should be read together with our Privacy Policy (https://f5escapes.com/privacy-policy/). By continuing to browse or use our Website, you agree to our use of cookies as described below.
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help improve user experience by enabling the site to remember your preferences, login information, and interactions. Some cookies are essential for the website to function properly, while others help us analyse usage patterns or deliver targeted advertisements.
In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage for tracking and analytics purposes.
3. How We Use Cookies
We use cookies to:
- Ensure the technical operation and security of the Website.
- Understand how visitors use our Website (analytics and performance measurement).
- Deliver relevant advertisements and remarketing through trusted partners such as Google and Meta.
- Enable integrations such as payment gateways and embedded content.
We categorize our cookies as follows:
- Strictly Necessary Cookies – essential for the Website to function (e.g., payment security).
- Analytics Cookies – help us understand how visitors interact with our Website.
- Marketing Cookies – used to deliver advertising and measure campaign performance.
- Functional Cookies – enhance your experience (e.g., social media embeds, maps, videos).
[NOTE TO CLIENT: PLEASE ENSURE THAT THE WEBSITE IS DESIGNED IN ACCORDANCE TO THE ABOVE]
4. Cookies Used on Our Website
The following cookies may be set when you visit our Website. This list will be updated once our new Website is launched and scanned. [client to confirm if the table below is accurate]
| Cookie Name | Provider | Purpose | Duration | Category |
| _ga | Google Analytics 4 | Identifies users for analytics reporting | 24 months | Analytics |
| _ga_<container_id> | Google Analytics 4 | Session tracking | 24 months | Analytics |
| _fbp | Meta Pixel | Marketing and remarketing | 90 days | Marketing |
| fr | Meta Pixel | Advertising performance measurement | 90 days | Marketing |
| ads/ga-audiences | Google Ads | Remarketing based on behaviour | Session | Marketing |
| rzp_device_id | Razorpay | Payment session identification | Session | Strictly Necessary |
| VISITOR_INFO1_LIVE | YouTube | Embedded video performance tracking | 6 months | Functional |
| YSC | YouTube | Session identifier for embedded videos | Session | Functional |
Additional third-party cookies (Instagram, Google Maps, and WhatsApp integrations) may be added and reflected here.
5. Third-Party Cookies
Our Website uses third-party services including Google Analytics, Google Ads, Meta Pixel, Razorpay, YouTube, Instagram, and Hotjar. These third parties may collect information about your browsing activity across different websites and devices in accordance with their own privacy policies:
- Google Privacy Policy: https://policies.google.com/privacy
- Meta Privacy Policy: https://www.facebook.com/policy.php
- Razorpay Privacy Policy: https://razorpay.com/privacy/
- YouTube Privacy Policy: https://policies.google.com/privacy
We do not have control over how these third parties use data collected through their cookies.
6. Managing Cookie Consent
Our Website will soon implement a cookie consent banner that allows users to:
- Accept all cookies
- Reject all non-essential cookies
- Customize preferences by category.
[Note: client to ensure that the pop up shows in the website]
Non-essential cookies will be activated only after the user provides consent. At any time, you will be able to change or withdraw your consent through a ‘Cookie Settings’ link [to be implemented]. Until the consent management platform (CMP) is finalised, users may manage cookies directly through their browser settings.
7. How to Manage or Delete Cookies
You can control and delete cookies through your browser preferences. Disabling certain cookies may impact your ability to use some features of the Website. Below are links for managing cookies in major browsers:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Microsoft Edge: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy
8. Data Use and Retention
- Analytics data (Google Analytics 4) is retained for 14 months.
- Advertising data is retained for durations defined by Google and Meta.
- We do not sell any data collected through cookies.
- We may share aggregated or anonymised analytics data with trusted partners for statistical or performance purposes.
9. Updates to This Policy
We review this Cookie Policy annually or after major website changes. The latest version will always be available on this page, and the date of the last update will be indicated above.
10. Contact Us
For questions about this Cookie Policy or our use of cookies, please contact us at:
Zingara Solutions Private Limited (F5 Escapes)
287/14, 3rd Street, Murugu Nagar, Velachery, Chennai – 600042, India
Email: [email protected]
Website: https://f5escapes.com